Privacy Policy

LOGO team deloman

has 2 data protection agreements,
which sounds complicated but simplifies our cooperation for both you and us!

Note on the translation: This English version is provided for the convenience of non-German-speaking visitors. The legally binding reference is the German original. In the event of any inconsistency or doubt, the German wording prevails. Your rights under the EU General Data Protection Regulation (GDPR) apply regardless of the language of this notice.

I. Workshop Operations

Data Protection Consent Declaration

Service Provider (Contract Partner)

   Wolfgang Hank //  Master Mechanic Workshop  //  team-deloman  //  delorean© GERMANY

   Streitheimer Straße 22 (.1)  //  86477 Adelsried  //  www.delorean.de


The following consent declaration is given voluntarily and may be revoked at any time.

Irrespective of the conclusion of any contract (purchase agreement, service order, rental agreement, works contract, etc.) and the associated legally required collection of personal data for contract processing (pursuant to § 28 (1) sentence Federal Data Protection Act, BDSG), I consent to the personal data I provide — in particular name, address, phone numbers, fax, email — in conjunction with the technical data of my vehicle being collected, stored, processed and used by the above-mentioned service provider (contract partner) for its own purposes, particularly for customer support, customer surveys and customer information tailored personally to me.

The signatory expressly agrees to film and photographic recordings of their vehicle and, where applicable, of their person, made during a stay on the premises, on the grounds and, where applicable, during test drives — whether for documentation purposes, for the preparation of repair-cost estimates or for external publication purposes.

Pursuant to Art. 15 GDPR you are entitled at any time to request comprehensive information from the above-mentioned service provider (contract partner) about the data stored relating to your person. Pursuant to Art. 17 GDPR you may at any time demand from the above-mentioned service provider (contract partner) the correction, deletion or blocking of individual personal data. You may furthermore exercise your right of objection at any time without giving reasons and may amend or fully revoke the declaration of consent with effect for the future. You can submit the revocation to the contract partner by post, email or WhatsApp. You will incur no costs other than postage or transmission costs at the prevailing base tariffs.

In accordance with the guidelines of the GDPR and the BDSG, the following data processing is expressly authorised:

  • Contact by telephone, both landline and mobile.
  • Contact by email / WhatsApp / Twitter / Facebook / and all other available electronic media and online services.
  • Contact by letter mail / small parcel / parcel post.
  • Contact by third parties in all the above-mentioned forms.
  • Disclosure of personal and vehicle-specific data to third parties, in particular for the preparation of expert opinions, performance of main inspections and emissions inspections, etc.
  • Depiction of the vehicle in the form of photographs and film recordings.
  • Disclosure of photographs and film recordings to third parties.


II. Website, Administration, Office

We process personal data (hereinafter mostly referred to as "data") only to the extent necessary and for the purpose of providing a functional and user-friendly online presence, including its contents and the services offered there.

Pursuant to Art. 4 No. 1 of Regulation (EU) 2016/679, the General Data Protection Regulation (hereinafter referred to as "GDPR"), "processing" means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

With the following privacy policy we inform you in particular about the nature, scope, purpose, duration and legal basis of the processing of personal data, insofar as we decide either alone or together with others on the purposes and means of processing. In addition, we inform you below about the third-party components used by us for optimisation purposes and to increase the quality of use, insofar as third parties thereby process data on their own responsibility.

Our privacy policy is structured as follows:

I. Information about us as data controllers
II. Rights of users and affected persons
III. Information on data processing

I. Information about us as data controllers

The data controller responsible for this online presence within the meaning of data protection law is:

Wolfgang Hank
Master Mechanic Workshop
Streitheimer Str. 22 (.1)
86477 Adelsried
Germany

Phone: +49 8294 6674547
Internet: www.delorean.de
Email: info(at)delorean.de


II. Rights of users and affected persons

With regard to the data processing described in more detail below, users and affected persons have the right

  • to confirmation as to whether data concerning them is being processed, to information about the data processed, to further information about data processing and to copies of the data (cf. also Art. 15 GDPR);
  • to correction or completion of inaccurate or incomplete data (cf. also Art. 16 GDPR);
  • to immediate deletion of the data concerning them (cf. also Art. 17 GDPR), or, alternatively, where further processing is required pursuant to Art. 17 (3) GDPR, to restriction of processing in accordance with Art. 18 GDPR;
  • to receive the data concerning them that they have provided and to transmit this data to other providers/data controllers (cf. also Art. 20 GDPR);
  • to lodge a complaint with the supervisory authority if they believe that the data concerning them is being processed by the provider in violation of data protection provisions (cf. also Art. 77 GDPR).

In addition, the provider is obliged to notify all recipients to whom data has been disclosed by the provider of any correction or deletion of data or restriction of processing which takes place pursuant to Articles 16, 17 (1), 18 GDPR. This obligation, however, does not exist if such notification is impossible or involves a disproportionate effort. Notwithstanding the foregoing, the user has a right to information about these recipients.

Likewise, users and affected persons have the right under Art. 21 GDPR to object to the future processing of data concerning them, provided that the data is processed by the provider in accordance with Art. 6 (1) lit. f) GDPR. In particular, objection to data processing for the purpose of direct marketing is permissible.

To enable the verifiability of acceptance of terms and conditions, GDPR and SEPA direct-debit information, this data is stored outside the online system until the contractual and/or business transaction is fully completed or until the original purpose of the data collection no longer applies. Complete deletion can take place after the expiry of all legally prescribed periods (e.g. warranty periods, limitation periods, etc.).

III. Information on data processing

Your data processed when using our online presence will be deleted or blocked as soon as the purpose of storage ceases to apply, unless statutory retention obligations prevent deletion and no other information about individual processing procedures is provided below.

Server data

For technical reasons, in particular to ensure a secure and stable online presence, data is transmitted to us or to our web-space provider by your internet browser. With these so-called server log files, the type and version of your internet browser, the operating system, the website from which you switched to our online presence (referrer URL), the website(s) of our online presence which you visit, the date and time of the respective access, and the IP address of the internet connection from which our online presence is used are collected, among other information.

The data collected in this way is stored temporarily, but not together with other data from you.

This storage takes place on the legal basis of Art. 6 (1) lit. f) GDPR. Our legitimate interest lies in the improvement, stability, functionality and security of our online presence.

The data is deleted again after seven days at the latest, unless further retention is required for evidence purposes. Otherwise, the data is exempt from deletion in whole or in part until the final clarification of an incident.

Cookies

a) Session cookies

We use so-called cookies on our online presence. Cookies are small text files or other storage technologies that are placed and stored on your end device by the internet browser you use. These cookies process certain information from you to a specific extent, such as your browser or location data or your IP address.

This processing makes our online presence more user-friendly, effective and secure, since the processing enables, for example, the rendering of our online presence in different languages or the offering of a shopping-cart function.

The legal basis for this processing is Art. 6 (1) lit. b) GDPR, insofar as these cookies process data for contract initiation or contract execution.

If the processing does not serve the initiation or execution of a contract, our legitimate interest lies in improving the functionality of our online presence. The legal basis is then Art. 6 (1) lit. f) GDPR.

When you close your internet browser, these session cookies are deleted.

b) Third-party cookies

Where applicable, cookies from partner companies with whom we cooperate for the purpose of advertising, analysis or the functionalities of our online presence are also used on our online presence.

Details on this, in particular on the purposes and legal bases of the processing of such third-party cookies, can be found in the information below.

c) Option to remove cookies

You can prevent or restrict the installation of cookies by configuring your internet browser. You can also delete cookies that have already been stored at any time. The steps and measures required for this depend, however, on the specific internet browser you use. If you have any questions, please use the help function or documentation of your internet browser or contact its manufacturer or support. With so-called flash cookies, however, processing cannot be prevented via the browser settings. Instead, you will need to change the settings of your flash player. The steps and measures required for this also depend on the specific flash player you use. If you have any questions, please likewise use the help function or documentation of your flash player or contact the manufacturer or user support.

If you prevent or restrict the installation of cookies, this may, however, mean that not all functions of our online presence are fully usable.

Contact requests / contact options

If you contact us via the contact form or by email, the data you provide will be used to process your request. The provision of the data is necessary to process and respond to your request — without their provision we cannot answer your request or can only do so to a limited extent.

The legal basis for this processing is Art. 6 (1) lit. b) GDPR.

Your data will be deleted once your request has been fully answered and no statutory retention obligations prevent deletion, such as in the case of any subsequent contract execution.

Registration and activation of user accounts

After registration on our site www.delorean.de, the system sends a link to the email address provided by the user, and this link must be confirmed by the user. If no confirmation is received, the registration data is completely deleted from the online system within a period of between 3 and 30 days.

After registration and successful positive email confirmation, the data entered is checked for plausibility before the user account is activated. If the entries made prove to be implausible / not credible / not verifiable, we reserve the right not to activate the user account and/or to delete the entered data completely and/or to block the user account in question.

 

Adapted template privacy policy by the law firm Weiß & Partner

Information for our guests

The full functionality of the website is only available to registered and logged-in users.

The same applies to the Shop.

You can reach us after registration and login via the contact form or via the contact details provided to you.

Phone hours:
Monday 09:00 to 12:00
Tuesday 14:00 to 17:00
Thursday 09:00 to 12:00